Ask the experts:
How to meet student needs in a changing digital economy
What are the practical steps institutions are taking to digitally transform their employee and student experience?
The value and relevance of tertiary education is being challenged, and many institutions know that change is needed to create an institution capable of meeting employees’ and students' needs in a digital economy. But how do you determine the best approach, present a compelling case for change, and then build momentum?
To help you drive your institution forward, we asked two experts to share their thoughts.
Peter Nikoletatos is the Industry General Manager - Education at TechnologyOne. He’s a previous university CIO with almost 30 years of senior management experience and a deep understanding of the IT industry, business leadership, student experience and enterprise software.
Professor Michael Sankey is the Director of Learning Transformations at Griffith University. He’s also President of the Australasian Council on Open Distance and eLearning (ACODE), Director of the ACODE Learning Technologies Leadership Institute, and is an avid research academic focusing on technology-enhanced learning pedagogies.
Professor Michael Sankey (Griffith University)
You can have the best ideas in the world, but unless you can convey those ideas in a meaningful way, including up to senior management, then in many senses it's a waste of time.
Digital transformation is about realising future perspectives, which requires visionary statements, building relationships, and working together to ensure the institution can move forward. A confrontational approach will never work.
Digital transformation is about realising future perspectives, which requires visionary statements, building relationships, and working together to ensure the institution can move forward.
Professor Michael Sankey (Griffith University):
You need to make a solid case to senior managers and get that buy-in first, before you actually start to proceed. The people who hold the purse strings are those who ultimately make the decisions. Benchmarking activities can help you back-up your ideas. At the end of the day, tertiary education is very risk averse: it relies heavily on evidence that an initiative won’t fail.
When Griffith wanted to moved to a SaaS version of its learning management system we talked to other institutions and felt comfortable we could go ahead without any problems, and we were able to square away executive support. It wasn’t necessarily 100 per cent plain sailing but because we had the imprimatur to do so, we could say ‘this is the way the institution is going, and we are committed to this cause’.
There are usually major spends associated with these types of projects. If you do your homework and get buy-in through networking within your institution, the money usually follows and only then can you have confidence to move forward.
You need to make a solid case to senior managers and get that buy-in first, before you actually start to proceed. The people who hold the purse strings are those who ultimately make the decisions.
Ready to learn more?
To take advantage of the opportunities SaaS ERP can offer your institution, complete the form to speak to a SaaS transition expert.