Technology considerations for adapting to individualised funding

The disability sector in Australia is changing rapidly. With the transition from block funding to individualised funding currently taking place, community services organisations must adapt to this new model. Significantly, disability support agencies are evaluating their business structures and practices to ensure they can operate in an increasingly competitive business environment.

The move to individualised funding presents challenges and opportunities for organisations, individuals and their families, according to leading software vendor TechnologyOne.

Individuals will be given more choice, but may need additional support to make decisions during the planning process. This means they will be will be seeking more information about services and support options, and any information required to manage their own funds, including invoices. Having effective systems that are scalable and can handle this growth will be critical.

“The historical business approach for businesses in the health and community services sector has been for organisations to adopt a piecemeal approach to their systems, resulting in a complex IT environment,” says TechnologyOne’s Industry Manager Sean Tuckett.

“While this approach may have worked in the past, the increased complexity and reporting required by the new individualised funding models, coupled with the growth expected in the industry due to partnerships and mergers, will no longer make this a viable option.

“An enterprise system approach allows for the introduction of a solution that can manage the front office interaction with clients – care plans, admissions, clinical and medication management – and flow through to the back office functions of finance, payroll, reporting and KPI analysis. This approach enables the business to focus on providing quality client outcomes, while achieving business efficiencies.”

TechnologyOne’s series of resource papers about the recent developments in the National Disability Insurance Scheme (NDIS) explore the key considerations required to navigate the changes happening in the industry.

TechnologyOne is Australia’s largest enterprise software company and one of Australia’s top 200 ASX-listed companies, with offices across six countries. Working with leading community services organisations across Australia and New Zealand, TechnologyOne creates powerful, deeply integrated enterprise software that is incredibly easy to use.

Click on the links below to read TechnologyOne’s resource papers about:

Recent developments in the NDIS

Trends and issues in the support services sectors

Steps for successful transition to Consumer Directed Care

Successfully transitioning to the National Disability Insurance Scheme

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About TechnologyOne
TechnologyOne (ASX:TNE) is Australia’s largest enterprise software company and one of Australia’s top 200 ASX-listed companies, with offices across six countries. We create solutions that transform business and make life simple for our customers. We do this by providing powerful, deeply integrated enterprise software that is incredibly easy to use. Over 1,000 leading corporations, government departments and statutory authorities are powered by our software.

We participate in only seven key markets: government, local government, financial services, education, health and community services, utilities and managed services. For these markets we develop, market, sell, implement, support and run our preconfigured solutions, which reduce time, cost and risk for our customers.

For 26 years, we have been providing our customers enterprise software that evolves and adapts to new and emerging technologies, allowing them to focus on their business and not technology. Today, our software is available on the TechnologyOne Cloud and across smart mobile devices.

For further information please visit: TechnologyOneCorp.com

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